WEB SITE PRIVACY POLICY
The Internet is
an amazing tool. It has the power to change the way we live, and we're starting
to see that potential today. With only a few mouse-clicks, you can follow the
news, look up facts, buy goods and services, and communicate with others from
around the world. It's important to Dick’s Kitchen to help our customers retain
their privacy when they take advantage of all the Internet has to offer.
We believe your
business is no one else's. Your privacy is important to you…and to us. So we'll
protect the information you share with us. To protect your privacy, Dick’s
Kitchen will follow these principles in accordance with world-wide practices
for customer privacy and data protection.
NOTICE
We will ask you
when we need information that personally identifies you (personal information)
or allows us to contact you. Generally this information is requested when you
create an account on the site or when you enter orders for products or
services. We use your Personal Information for four
primary purposes:
CONSENT
If you choose
not to register or provide personal information, you may still be able to use
some of our website. You will not be able to access areas that require
registration.
If you decide
to register, you will be able to select the kinds of information you want to
receive from us by subscribing to various services, like our electronic
newsletter(s). If you do not want us to communicate with you about offers
regarding products or services from Dick’s Kitchen by e-mail, postal mail, or
telephone, you may de-select the option stating that you wish to receive
marketing messages from us.
ACCESS
We will provide
you with the means to ensure that your personal information is correct and
current. You may review and update this information at any time after you log
in with your user name and password. At that time you will be able to:
SECURITY
Dick’s Kitchen has
adopted strict measures to protect the security of your personal information
and to ensure that your choices for its intended use are honored. We employ every
precaution to protect your data from loss, misuse, unauthorized access,
disclosure, alteration, or destruction.
When you place
orders or access your personal account information, you're utilizing a secure server software SSL, which encrypts your personal
information before it's sent over the Internet. SSL is one of the safest
encryption technologies available.
Your personal
information is never shared outside the Dick’s kitchen company without your prior
authorization, except under conditions explained above. Inside the company,
data is stored in password-controlled servers with very limited access.
You also have a
significant role in protecting your information. No one can see or edit your
personal information without knowing your user name and password. Therefore, it is imperative that you do not
share your user name and password with others.
NOTICE TO PARENTS
Parents or
guardians: we want to help you guard your children's privacy. We encourage you
to talk to your children about safe and responsible use of their Personal
Information while using the Internet.
Our site
publishes content suitable for viewing by children & adults of all ages. If you believe that we have in any way
employed content that is offensive in nature, or that you consider
inappropriate for general audiences, please don’t hesitate to contact us by
e-mail at dick@dickskitchen.com.
Please be certain that the words “Web Site Content” appear on the
Subject line.
ENFORCEMENT
If for some
reason you believe Dick’s Kitchen has not adhered to the principles stated in
our privacy policy, please notify us by e-mail at privacy@dickskitchen.com, and we
will do our best to determine the problem and correct it promptly. Be certain
the words “Privacy Policy” appear on
the Subject line.
CUSTOMER PROFILES
As mentioned
above, every registered customer has a unique personal profile. Each profile is
assigned a unique user id, which helps us ensure that only you can access your
profile.
When you
register, we create your profile, assign a user id, and then send pertinent
information back to your hard drive in the form of a cookie, which is a very
small bit of code. This code is uniquely yours. It is your passport to seamless
travel across our web site, allowing you to manage your ordering procedure
without having to fill out registration forms each time you visit our site.
Even if you switch computers, you won't have to re-register – just use your
user name and password to identify yourself. Each time you log off our site, your browser
is instructed to delete the cookie that we have placed on your hard drive.
WHAT WE DO WITH THE INFORMATION YOU SHARE
When you become
a customer, you provide us with your contact information, including your name
and email address. We use this information to send you updates about your
order, questionnaires to measure your satisfaction with our service and
announcements about new and exciting products and services that we offer. When
you order from us, we ask for your credit card number and credit card billing
address. We use this information only to bill you for the product(s) you order
at that time.
If our products
are to be shipped to an address other than the billing address for your credit
card, or to the recipient of a gift from you, this information remains private
and is subject to the same protection as all other information that you provide
us. We will not contact the person to
whom the product is sent for any reason unless; that person is you, you have
instructed us to do so, or it is necessary to ensure proper and timely
delivery.
Dick’s Kitchen will
disclose your personal information, without notice, only if required to do so
by law or in the good faith belief that such action is necessary to: (a)
conform to the edicts of the law or comply with legal process served on Dick’s
Kitchen or the site; (b) protect and defend the rights or property of Dick’s
Kitchen and its family of Web sites, and, (c) act in urgent circumstances to
protect the personal safety of users of the Dick’s Kitchen Web sites, or the general
public.